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Privacy Policy
IWH Medspa Privacy Policy
Effective Date: 31th Dec 2025
Our Commitment to Your Privacy
At IWH Medspa, we value our customers’ privacy and protect the information they share when using our website or services.
Information We Collect
We may collect information that helps us deliver and improve our services, including:
- Personal Information: Details you provide voluntarily, including your email address, phone number, and other contact information.
- Usage Information: Information about your interactions with our website, such as your browser type, pages viewed, time spent, and referring site.
- Technical Information: Internet Protocol (IP) addresses and other technical information are used when required for site functionality and security.
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Personalize your experience
- Keep you informed about appointments, promotions, and updates
- Process payments and service requests
- Protect against fraud and ensure security
- Comply with legal obligations
We do not sell or rent your personal information for marketing purposes.
Sharing Your Information
We may share your information with:
- Trusted third parties who support our operations (e.g., payment processors and service providers). They are required to keep your information confidential.
- In cases where legal authorities are required to act or to protect our rights or safety.
Cookies and Tracking
Cookies and similar technologies help us improve your experience, understand how you use our site, and optimize performance.
You can disable cookies in your browser settings, but this may affect how the site functions.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request corrections if the data is inaccurate
- Request deletion of your personal data
- Limit how your data is processed
To exercise these rights or for privacy concerns, please get in touch with us using the information below.
Children’s Privacy
We do not knowingly collect personal information from children under 18. Should we discover that we have collected such information, we will take steps to delete it promptly.
Business Transfers
If IWH Medspa is sold, merged, or goes through a similar transaction, your personal information may be transferred as part of that process.
Changes to This Policy
We may update this Privacy Policy from time to time. A revised version of the policy will be posted to our website with a revised effective date.
Contact Us
Questions or concerns regarding this Privacy Policy or how your information is used, please contact:
Feel free to reach out and ask us anything!